Biscuit Belly Loyalty Campaign

Biscuit Belly Loyalty Campaign

Biscuit Belly

Case Study

  • CRM
  • Content Strategy
  • art direction
  • Customer Journey Mapping
  • loyalty strategy

What do you do when your loyalty program has gone a little stale? You call on us for a complete loyalty program revamp. For Biscuit Belly's Loyalty Campaign, full-journey messaging was created. From pop-ups on the website home page and a new Loyalty landing page, to in-store POP and a dynamic series of emails, the program turned both new and loyal customers alike into Loyalty Program users.

High-level results: 
+68% increase in loyalty acquisition​
+42% total site traffic accounted​ for by Loyalty landing page​
Above industry average email opens and clicks

X