• Boulder

    Boulder's minuteKEY keeps it local

    By any measure, Boulder's minuteKEY has been wildly successful. The maker of key-making kiosks, founded in a decade ago in California, has been named one of America's fastest growing companies four times running and raised over $110 million in equity funding including a recent $83 million round.

    Boulder Daily Camera, 04/07/2018

  • Self-Reflection on the Agency Exodus

    Self-Reflection on the Agency Exodus

    When top talent walks out the agency door, it stings. We say it’s the client’s fault. We blame the internet. We say it’s a Millennial thing or a Mom thing or a Big City thing. But the one thing we don’t say is that it’s our thing.

    AW360, 01/24/2018

  • Why working moms shouldn

    Why working moms shouldn't play by the rules

    Pumping milk in a grim closet three times a day (maybe crying, maybe on conference calls) is a working mom's reality, says Green Stone's CXO.

    Campaign US, 02/05/2018

  • How CMOs Can Author A New Creative Paradigm

    How CMOs Can Author A New Creative Paradigm

    As a CMO in today’s frenetic world, it is critical to have a multi-dimensional understanding of your audiences and their relationship to innovations, trends and cultural moments that seem to happen at warp speed.

    Forbes, 12/05/2017

  • Perspectives: Women in Advertising 2018, Tara Greer - Interviews

    Perspectives: Women in Advertising 2018, Tara Greer - Interviews

    "Very few of the problems that are holding women back from the C-Suite have been solved, but at least they are being discussed, and that conversation is a huge step forward."

    AdForum, 03/23/2018

Modern Loyalty is not bought through advertising, points, coupons, and gimmicks.

It's earned through exceptional customer journeys to and through the product. Journeys that consistently deliver meaningful value to both customer and company. Journeys that are so differentiated and so compelling, that they displace price as the reason who people do or don't buy. Journeys that earn loyalty and transaction volume so your brand doesn't have to buy them.

We design those journeys and the experiences that bring them to life.

We are Designers of Modern Loyalty™.

  • Inah Mercedes

    Inah Mercedes

    Experience Lead

  • Sean Cardiff

    Sean Cardiff

    Experience Lead

  • Charles Law

    Charles Law

    Experience Lead

  • Jeremy Hamman

    Jeremy Hamman

    Design Lead

  • Charlie Humphries

    Charlie Humphries

    Engagement Lead

  • Avery Prommer

    Avery Prommer

    Engagement Lead

  • Josh Bletterman

    Josh Bletterman

    Creative Lead

  • Tara Greer

    Tara Greer

    Chief Experience Officer

  • Matt Walsh

    Matt Walsh

    CEO + Founder