With the pandemic raging and the world in the midst of a humanitarian and economic crisis, we were all adjusting to a different reality. We were facing new fears, new uncertainties and new questions about our lives, often on a daily basis.

With all of this going on, who wants to hear from a bank?

But with roots that go back to 1904—about the same time as another famous pandemic—Bank of America knew the past had something powerful to teach us.