Elderplan, a member of MJHS Health System, is a small, not-for-profit health plan that provides a variety of coverage for Medicare and/or Medicaid beneficiaries living in New York City. Strong national brands have dominated the market and continue to grow. Elderplan was losing market share.
An ad spend like the behemoth national plans that also operate in New York was not an option. Nor was creating me-too advertising that would become just more noise. There was a real opportunity to make an emotional case for why Elderplan was a better choice for the diverse population of New York City

Elderplan: How a Local Plan Took On the Big, National Competitors
Case Study