Cases
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Introducing a new enterprise guardian to the world
Gigamon
herodigital.com -
Unlocking growth in a new market segment
Comcast
herodigital.com
News
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Getting beyond the either/or of virtual vs. in-person care | Hero Digital
Study reveals opportunities and best practices for healthcare providers to adopt a human-centered, hybrid model of care.
Hero Digital, 03/18/2021
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New study reveals what matters most to customers and how banks can create meaningful connections across the generations.
Hero Digital, 02/04/2021
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Hero Digital, a leading digital customer experience (CX) company and Platinum Adobe Solution Partner, and FullContact, the industry leader in consumer Identity Resolution as a service, today announced their partnership to provide clients with new capabilities to recognize and enrich anonymous website and mobile app visitors.
Hero Digital, 04/27/2021
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In this episode, we talk to Jamie Moldafsky, Chief Marketing Officer at Wells Fargo. Moldafsky sheds lights on the changes in customer preferences and needs since the start of the pandemic, and how the company has responded. Listen in to hear Moldafsky’s three pieces of advice for achieving customer experience success, even in the midst … Continued
Hero Digital, 07/31/2020
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“Prosper: Truth & Beauty in Business" is a series of conversations with leading advocates, disrupters, and innovators who are creating modern brand experiences that have a positive impact on people — and the businesses that serve them. In this episode we talk with Rhona Bradshaw, SVP Consumer Experience Transformation at Comcast Xfinity. She shares an insider view into Comcast’s efforts to transform the customer experience and meet consumers’ evolving needs — even in the middle of a global pandemic.
Hero Digital, 07/09/2020
Clients
| Client | Start Year | End Year |
|---|---|---|
| Berkshire Hathaway HomeServices | 2018 | Current |
| Comcast | 2016 | Current |
| Nordstrom | 2017 | Current |
| Partners HealthCare | 2017 | Current |
| Salesforce | 2016 | Current |
| Symantec | 2016 | Current |
| TD Ameritrade Institutional | 2016 | Current |
| The Cosmopolitan of Las Vegas | 2016 | Current |
| 2017 | Current | |
| U.S. Bank | 2015 | Current |
About
Hero Digital is a leading independent customer experience company born in California at the intersection of business, design, and technology. Our purpose is to bring moments of Truth & Beauty into people’s lives by creating customer experiences that are good for people and good for business. Hero Digital's blended teams help Fortune 500 companies like Comcast, Oracle, Twitter, U.S. Bank, Salesforce, Sephora, Universal Health Services, and TD Ameritrade Institutional invent, transform, and perform to deliver new brand and business value.
People
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David Kilimnik
Chief Executive Officer
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Patrick Frend
President
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Kenneth Parks
Chief Marketing Officer
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Keli Trujillo
Chief People Officer
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Mark Patten
Managing Director, Hero East
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Hank Summy
Managing Director, Hero West
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Danielle Rossi
EVP, Client Services
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Owen Frivold
EVP, Strategy
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Jerry Orabona
EVP, Technology
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Kevin Lazorik
SVP, Alliances
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Arun Kumar
SVP, Data & Insights
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Kevin Hanley
SVP, Marketing Services