Cases
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AmeriGas: Powering the things that matter most.
AmeriGas
herodigital.com -
Staying connected – with no strings attached.
Comcast
herodigital.com
News
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Getting beyond the either/or of virtual vs. in-person care | Hero Digital
Study reveals opportunities and best practices for healthcare providers to adopt a human-centered, hybrid model of care.
Hero Digital, 03/18/2021
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New study reveals what matters most to customers and how banks can create meaningful connections across the generations.
Hero Digital, 02/04/2021
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In this episode, we talk to Jamie Moldafsky, Chief Marketing Officer at Wells Fargo. Moldafsky sheds lights on the changes in customer preferences and needs since the start of the pandemic, and how the company has responded. Listen in to hear Moldafsky’s three pieces of advice for achieving customer experience success, even in the midst … Continued
Hero Digital, 07/31/2020
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“Prosper: Truth & Beauty in Business" is a series of conversations with leading advocates, disrupters, and innovators who are creating modern brand experiences that have a positive impact on people — and the businesses that serve them. In this episode we talk with Rhona Bradshaw, SVP Consumer Experience Transformation at Comcast Xfinity. She shares an insider view into Comcast’s efforts to transform the customer experience and meet consumers’ evolving needs — even in the middle of a global pandemic.
Hero Digital, 07/09/2020
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News + Perspectives | Hero Digital
Get our thoughts on trending topics in the digital space, proprietary research and key insights. Read our blog and subscribe for more.
Hero Digital, 04/08/2020
Clients
| Client | Start Year | End Year |
|---|---|---|
| Berkshire Hathaway HomeServices | 2018 | Current |
| Comcast | 2016 | Current |
| Nordstrom | 2017 | Current |
| Partners HealthCare | 2017 | Current |
| Salesforce | 2016 | Current |
| Symantec | 2016 | Current |
| TD Ameritrade Institutional | 2016 | Current |
| The Cosmopolitan of Las Vegas | 2016 | Current |
| 2017 | Current | |
| U.S. Bank | 2015 | Current |
About
Hero Digital is a leading independent customer experience company born in California at the intersection of business, design, and technology. Our purpose is to bring moments of Truth & Beauty into people’s lives by creating customer experiences that are good for people and good for business. Hero Digital's blended teams help Fortune 500 companies like Comcast, Oracle, Twitter, U.S. Bank, Salesforce, Sephora, Universal Health Services, and TD Ameritrade Institutional invent, transform, and perform to deliver new brand and business value.
People
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David Kilimnik
CEO
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Patrick Frend
President
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Kenneth Parks
CMO
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Keli Trujillo
Employee Experience