In this episode, we talk to Jamie Moldafsky, Chief Marketing Officer at Wells Fargo. Moldafsky sheds lights on the changes in customer preferences and needs since the start of the pandemic, and how the company has responded. Listen in to hear Moldafsky’s three pieces of advice for achieving customer experience success, even in the midst … Continued
Hero Digital, 07/31/2020
“Prosper: Truth & Beauty in Business" is a series of conversations with leading advocates, disrupters, and innovators who are creating modern brand experiences that have a positive impact on people — and the businesses that serve them. In this episode we talk with Rhona Bradshaw, SVP Consumer Experience Transformation at Comcast Xfinity. She shares an insider view into Comcast’s efforts to transform the customer experience and meet consumers’ evolving needs — even in the middle of a global pandemic.
Hero Digital, 07/09/2020
|Client||Start Year||End Year|
|Berkshire Hathaway HomeServices||2018||Current|
|TD Ameritrade Institutional||2016||Current|
|The Cosmopolitan of Las Vegas||2016||Current|
Hero Digital is a leading independent customer experience company born in California at the intersection of business, design, and technology. Our purpose is to bring moments of Truth & Beauty into people’s lives by creating customer experiences that are good for people and good for business. Hero Digital's blended teams help Fortune 500 companies like Comcast, Oracle, Twitter, U.S. Bank, Salesforce, Sephora, Universal Health Services, and TD Ameritrade Institutional invent, transform, and perform to deliver new brand and business value.