Cases

News

  • Prosper: Truth & Beauty in Business I How Wells Fargo turns disruption into an opportunity for reinvention

    Prosper: Truth & Beauty in Business I How Wells Fargo turns disruption into an opportunity for reinvention

    In this episode, we talk to Jamie Moldafsky, Chief Marketing Officer at Wells Fargo. Moldafsky sheds lights on the changes in customer preferences and needs since the start of the pandemic, and how the company has responded. Listen in to hear Moldafsky’s three pieces of advice for achieving customer experience success, even in the midst … Continued

    Hero Digital, 07/31/2020

  • Prosper: Truth & Beauty in Business I How Comcast is transforming the customer experience | Hero Digital

    Prosper: Truth & Beauty in Business I How Comcast is transforming the customer experience | Hero Digital

    “Prosper: Truth & Beauty in Business" is a series of conversations with leading advocates, disrupters, and innovators who are creating modern brand experiences that have a positive impact on people — and the businesses that serve them. In this episode we talk with Rhona Bradshaw, SVP Consumer Experience Transformation at Comcast Xfinity. She shares an insider view into Comcast’s efforts to transform the customer experience and meet consumers’ evolving needs — even in the middle of a global pandemic.

    Hero Digital, 07/09/2020

  • News + Perspectives | Hero Digital

    Get our thoughts on trending topics in the digital space, proprietary research and key insights. Read our blog and subscribe for more.

    Hero Digital, 04/08/2020

Clients

Client Start Year End Year
Berkshire Hathaway HomeServices 2018 Current
Comcast 2016 Current
Nordstrom 2017 Current
Partners HealthCare 2017 Current
Salesforce 2016 Current
Symantec 2016 Current
TD Ameritrade Institutional 2016 Current
The Cosmopolitan of Las Vegas 2016 Current
Twitter 2017 Current
U.S. Bank 2015 Current

About

Hero Digital is a leading independent customer experience company born in California at the intersection of business, design, and technology. Our purpose is to bring moments of Truth & Beauty into people’s lives by creating customer experiences that are good for people and good for business. Hero Digital's blended teams help Fortune 500 companies like Comcast, Oracle, Twitter, U.S. Bank, Salesforce, Sephora, Universal Health Services, and TD Ameritrade Institutional invent, transform, and perform to deliver new brand and business value.

People

  • David Kilimnik

    CEO

  • Patrick Frend

    President

  • Kenneth Parks

    CMO

  • Keli Trujillo

    Employee Experience

X